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​WELCOME TO PUERTA AMÉRICA HOTEL
A UNIQUE EXPERIENCE AWAITS YOU IN OUR 5-STAR HOTEL IN MADRID

 WE ALL COLLABORATE TO BE PROTECTED! 

We love our guests, our employees and their families and they are our top priority. We are working on the reopening implementing the new standards of health and safety based on current regulations and protocols, for this reason the Puerta America Hotel will be closed until May 9th, 2021, accepting arrivals for stays from May 10th, 2021.
In light of COVID-19 and for precautionary measures, some services and facilities may be limited or suspended during your stay. Due to the uncertainty of the situation, we will continue to offer flexible terms and conditions on all bookings. For further information, please contact the hotel directly. Our team remains available for reservations and inquires, please contact booking@puertamericahotel.com​ or by calling +34 917 445 410 (from Monday to Friday, from 10am to 6pm and Saturdays from 10am to 1pm). We apologise for any inconvenience caused and thank you for your understanding.

WHY BOOK WITH US?

FREE PARKING*
1 car per booking
WELCOME DRINK*
1 drink per person
LATE CHECK OUT 14H*
Subject to availability
1 GB
Hi-Speed Wifi
*Valid only for reservations made on our website www.hotelpuertamerica.com 

ROMANTIC PACKAGE
SPECIAL DAY AT PUERTA AMÉRICA

A unique opportunity for those who wants to celebrate their anniversary, birthday, or just looking for a special occasion to say: "I love you".
​

THIS PACKAGE INCLUDES
- Accommodation in the chosen room category.

- Buffet breakfast at our “MAD” Restaurant.ç

- A welcome drink per person.

- 1 Red Rose.

- Marshmallows dipped in  chocolate and “Spanish Cava”.
​
- A “Tasting Menu” menu in our roof top gastronomic restaurants “The Observatory”.*

- Late check out until 16hrs (subject to availability).

- Free parking.
CONDITIONS
  • Check in dates available: from Tuesday to Saturday.
  • Payment policy: direct payment in the hotel by cash or credit card.
  • Cancellation Policy: until 18 p.m. on the day before arrival modifications can be made and cancellations are free of charge. Cancellations made after the before mentioned time will incur the charge of the first night on the credit card provided as guarantee. The same policy shall be applied for no-shows. If the booking modification is for dates of a higher price, the guest will be charged for the difference.
  • Cancellation Policy for the ROSE: if you cancel the reservation less than 48 hours in advance, the amount of the rose will be charged on the credit card provided as guarantee. ​
  • *Wine selection included with your menu at our Sommelier’s choice. The dinner is reserved at the restaurant at 21.00hrs. In case you want to modify the booking or need more information regarding the menu please contact us at booking@puertamericahotel.com.

THE OBSERVATORY
HAUTE CUISINE WITH SPECTACULAR VIEWS

New season is back and with it comes the "Observatory Menu".

The spectacular proposal of Hotel Puerta América to enjoy the breathtaking views of the city skyline. The Observatory surprises with one of the largest interior vertical gardens in Europe and has become one of the best restaurants in Madrid.

DESIGNER ROOMS
​WITH THEIR OWN PERSONALITY

The Hotel Puerta América, a luxury 5-star hotel located close to Madrid city centre, is a space that invites people to dream. A project that has brought together nineteen of the best architect and designer studios in the world and boasts the work of four Pritzker Prizes, the Nobel of Architecture – (Norman Foster, Zaha Hadid, Arata Isozaki and Jean Nouvel).
​Each of its 12 floors plays with different materials, colours and shapes to create astonishing spaces for the senses, guaranteeing an unparalleled sensory experience. In essence, a museum to enjoy and rest. 

EXECUTIVE LOUNGE
​NEW SERVICE FOR EXCLUSIVE CLIENTS

A spacious and cozy space located on the 5th floor, designed by Victorio & Lucchino, with large windows providing natural light with a comfortable and avant-garde furniture.  Guests who have access to this service (Junior Suites, Junior Suite Space Club by Zaha Hadid, Executive, Senior and Presidential Suites by Jean Nouvel) can enjoy an attractive and fresh permanent buffet which is adapted to the needs of the different schedule times, daily press, office supplies, computer and the fastest Internet connection in the city of 1Gb with a dedicated and exclusive line. The Executive Lounge is catered by our Guest Experience team to meet all the needs of our most exclusive clients.
For more information and access conditions please contact:
guest.experience@puertamericahotel.com.

BARS & RESTAURANTS
LEISURE & GASTRONOMY

We want you to enjoy a unique stay. Considered one of the best 5-star hotels in Madrid, the hotel offers a wide selection of spaces focused on leisure and gastronomy. On the top floor, enjoy the unique concept offered by The Observatory that surprises with one of the largest vertical gardens in Europe and exquisite seafood products or have fun with a cocktail at Skynight, one of the best known terraces in Madrid, with spectacular DJ views and music. On the ground floor, feel the pleasure of a seasonal cuisine in Karrara Terrasse; the atmosphere of tranquility of the Lobby & Bistro or have an appointment at the Marmo Bar with its high cocktail bar.

MEETINGS & EVENTS

SPECTACULAR
FUNCTION ROOMS

Our hotel has a number of highly equipped function rooms, with an excellent service and a design out of the ordinary, making it an excellent choice for meetings, corporate events, conferences and other business events.

THE BEST
WEDDINGS IN MADRID

The function rooms, design, colours and service make the rooms of the Puerta América the best choice for weddings in Madrid. The hotel has an expert team of wedding planners that will help you so you leave no stone unturned in the most important day of your life.

FREEDOM, 
​ARCHITECTURE 
​AND DESIGN

The Puerta América is an idea of freedom realised, a meeting place where different cultures and ways of interpreting architecture and design come together. This hotel on Avenida de América is a project that breaks new ground by using different colours, materials and shapes. A 5-star hotel that introduces guests to bold, innovative spaces, very different from the norm.

The Puerta América is a place that invites visitors to dream. A unique project that has brought together nineteen of the best architect and designer studios in the world and has four Pritzker prizes, the Nobel of architecture. ​

​Each floor proposes a different room concept and they all use different materials, colours and shapes to create spaces that bring together the best of design and modern architecture.

EXCELLENT LOCATION BETWEEN THE QUARTERS OF
CHAMARTÍN AND SALAMANCA

The Puerta America is located on Avenida de América, just five minutes from the exclusive Salamanca district (business and shopping area), perfectly connected to the airport and the IFEMA exhibition center by metro and bus.
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